Role: UX/UI designer & Art Director
Timeline: 6 months
Team member: Meghan Rose
Tools: XD, PS, AI
[ 2019 ]
PROBLEMS
Airports can be extremely stressful and unpredictable environments. From the perspective of an environmental psychologist, people have a natural need to control their environment.
However, airports have several impacting elements that reduce this sense of control, such as not knowing what to do at airports, the rush of people, as well as the chaos and noise.
-- hmw --
GOALS
Travel Buddy acts as a planning tool which focuses on helping to better prepare travelers for their flights by providing them with a personalized pre-departure guide based on their individual needs.
Currently, “Travel Buddy” is designed for Toronto Pearson Airport and works by providing travelers with a link to the website once they have booked their flight or checked in online. The platform is designed as a progressive disclosure questionnaire that collects flight information and personal details in order to create a pre-departure guide that is relevant to each individual traveler.
-- ideation --
-- development --
THIRD CONCEPT
The third iteration is a departure questionnaire. Using progressive disclosure, we are able to show relevant information depending on their individual needs and create a custom schedule & map to use the day of travel
FIRST CONCEPT
The first prototype created, was a basic Airport navigational app. When testing, it was soon discovered that its problematic to have to constantly look at a phone while navigating through the airport.
SECOND CONCEPT
The second iteration focused more on better preparing travellers before they get to the airport. The issue with this prototype, was that the user felt like they would forget everything once they got to the airport.
